Articles in this section

Logging into DolphinAnywhere

Avatar
Daniel McAuley-Burnett
  • Updated
Follow

This article will provide instructions for logging into DolphinAnywhere via Remote Desktop Services.

If you require assistance at any point, please contact our support team on 0208 394 6002 or email via support@dolphind.com.

 

How To Login 

Launch DolphinAnywhere Via a Web Browser (Internet Explorer, Chrome, etc.)

  • Browse to https://hosted.dolphinanywhere.com
  • Enter your username in the format company_XXX@dc.com (where XXX is your 3-character login)
  • Enter your password
  • Click Sign In
    • You can also change your password on this page or seek assistance via the Help link in the top right.

login.png

 

 The First Time You Log In – One Time Actions

The first time you log in, you will have to a complete a few extra clicks which are described below – don’t worry, this only needs to be done once and your PC will remember your settings for future logins! 

  • Click on the Dolphin icon – this will start an automatic download of a file required to launch Dolphin
  • When the file appears in your downloaded files toolbar, click on the up arrow shown in the below screenshot and select Always Open Files of This Type

step_3.png

  • Then double-click the downloaded file as shown in bottom left of screenshot (click Yes, Run or Save if prompted)

step_2.png

  • Once the file is saved, double-click on the Dolphin app icon again from the login screen

NOTE: If asked what application to use, select ‘Remote Desktop Connection’ and tick ‘Always use this app…’. and click OK

mceclip0.png

  • A window will appear asking “Do you trust the publisher of this RemoteApp Program?” Check ‘Don’t ask me again’ and click ‘Connect’ or 'Allow'

step_4.png

  • OR the below will appear:

  • On launching the app, you will be asked to enter your credentials once more to allow connection to the application server. The format for your credentials should be company_XXX@dc.com where XXX is your 3-character login.
  • Example: dolphin_sys@dc.com

step_5.png

  • You will then be logged on and Dolphin will launch

 

 

 

Launch DolphinAnywhere Via Android, iOS and MacOS Devices

Instructions for how to log in via a Mac can be found in this article: Dolphin Hosted OSX Login Instructions

Please follow this link for further information about the Remote Desktop Client as well as details on how to use the Android, iOS and MacOS clients.

Microsoft Website - Remote Desktop Services Clients

Related articles

Comments

0 comments

Article is closed for comments.